Australian NBN Support
Talk to experienced Australian staff who listen, understand the problem and help — without the overseas call-centre runaround. Our customer service and technical support are provided by our Australian team.
Australian owned and staffed since 1994
Great-value NBN with Australian support you can actually talk to
Straightforward ongoing prices, experienced Australian staff and no overseas call centres. Unlimited NBN plans start from $59/month.
“These guys are legends - highly recommend them!” — David, June 2026
Why Choose Australia On Line?
Straightforward Ongoing Prices
Fair prices for new and existing customers, without relying on a short honeymoon discount that disappears after a few months.
Internet Experience Since 1994
Australia On Line has been connecting Australians to the Internet for more than 32 years.
Fast NBN, Matched to Your Address
Unlimited plans from 12 Mbps to 750 Mbps, depending on the NBN technology and speeds available at your premises.
Connecting Australians since 1994
Australia On Line is an Australian internet service provider serving homes and small businesses across Australia. We have been connecting Australians to the Internet since 1994, with a focus on straightforward pricing, experienced local support and practical advice.
We provide NBN services across the technologies available at each premises, including Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre to the Node (FTTN), Fibre to the Curb (FTTC) and NBN Fixed Wireless. The plans and speeds available depend on the NBN connection at your address.
Learn more about Australia On Line or contact our Australian team if you need help choosing a service.
Free fibre upgrade eligibility
Could you upgrade to NBN Fibre for free?
Many eligible homes and businesses can upgrade from older NBN technology to Fibre to the Premises (FTTP) at no installation cost.
Send us your address and our Australian team will check whether your premises may be eligible.
Straightforward pricing
Fair prices for new and existing customers
Some internet providers advertise heavily discounted introductory prices that rise after six or twelve months. We prefer straightforward ongoing pricing and looking after customers for the long term.
NBN 500/50$95/monthongoing — not just an introductory price
What Our Customers Say
Customers consistently praise our helpful Australian staff, prompt assistance and ability to understand their technical needs.
Check What NBN Plans Are Available at Your Address
Enter your address and we’ll show only the plans available for your NBN connection type.
Australia On Line offers unlimited NBN plans for a range of households and businesses, from lower-speed everyday internet through to high-speed NBN 500 and NBN 750 services where the connection technology supports them. FTTP and HFC premises can access higher-speed plans, while FTTN, FTTC and Fixed Wireless locations are shown the plans appropriate to those technologies.
Our address checker avoids showing plans that cannot be ordered at your premises. Once your address is checked, you can compare the available speeds, select a plan, choose whether to use your own compatible router or purchase one, and continue to signup online.
1Check your address
Check service at your address
See the right plans for your location
Enter your street address below and we’ll check the NBN technology at your premises before showing the plans you can order online.
Start typing and select your address from Google suggestions.
Enter an address to preview plan options.
2Choose your plan
4Review your order
Order Summary
Your selected plan and router will appear here. BYO Router is included by default.
No plan selected yet. Router: BYO Router $0.
More NBN information: Critical Information Summaries, policies and terms, router information, and contact Australia On Line.