Australia Online member services

Critical Information Summaries

Review the key terms, pricing and service information for Australia Online products.

Critical Information Summaries

Choose a service below to view its Critical Information Summary.

Critical Information Summaries provide important information about Australia Online services, including pricing, inclusions, minimum terms and other key conditions.

Select the relevant service below to open its summary in PDF format.

NBN - Fixed line broadband

For FTTP, FTTC, HFC and FTTN services.

NBN 12 UnlimitedFixed-line broadband Critical Information Summary. NBN 25/10 UnlimitedFixed-line broadband Critical Information Summary. NBN 100/20 UnlimitedFixed-line broadband Critical Information Summary. NBN 100/40 UnlimitedFixed-line broadband Critical Information Summary. NBN 500 UnlimitedFixed-line broadband Critical Information Summary. NBN 750 UnlimitedFixed-line broadband Critical Information Summary.

NBN - Home Phone (VoIP)

NBN Phone Standard (VoIP)Home phone Critical Information Summary. NBN Phone Plus (VoIP)Home phone Critical Information Summary.

NBN - Fixed Wireless

NBN 12 UnlimitedFixed Wireless Critical Information Summary. NBN 25/5 UnlimitedFixed Wireless Critical Information Summary. NBN 100 UnlimitedFixed Wireless Critical Information Summary.

Terms - SFOA Policies